Information Systems and Transformation Management

Our Mission

Information Technology is transforming vast areas of our daily lives. New technologies are fundamentally changing the way organizations work. Research over the last decades has shown: on the journey of digital transformation, "technology itself is only part of the complex puzzle that must be solved for organizations to remain competitive in a digital world" (Vial, 2019).

In our group, we explore the interplay of digital technologies and transformation, keeping a holistic view of organizations, ranging from processes to business models and management styles. Here, we take a strong information systems perspective focusing on the socio-technical interplay of humans and technology. Through practice-oriented research, we aim to identify, develop, and generate direct benefits for society, organizations, and individuals. Overarching, we examine questions on three (mutually interacting) levels:

  • Guide the organization: How can digital transformation be managed to leverage technologies for innovation and competitive advantage?
  • Guide the process: How can automation and analytics technology be deployed to enhance and optimize business processes?
  • Guide the technology: How can (lightweight) technology be leveraged to optimize value for the organization?

Led by Ralf Plattfaut, we are an interdisciplinary team of information systems, management, and behavioral scientists committed to pushing the boundaries of academic research, teaching, and business collaboration.

 

Latest News of the Chair

 Fr., 24. Juli 2026

Paper published: Exploring Human Trust in Software Robots for Robotic Process Automation

Ralf Plattfaut was part of a large author group that published a paper on trust in software robots. The paper originated at the Dagstuhl-Seminar 24292 and can be read open access in Business & Information Systems Engineering.
weiterlesen

 Mi., 01. Juli 2026

Auf ein Bier mit Herrn Stauder: Tradition and Transformation at the RIS After Work Exchange

On June 30, 2026, the RIS After Work Exchange returned for a new edition, this time under the title "Auf ein Bier mit Herrn Stauder." At the Casino in Essen, the University of Duisburg-Essen welcomed Dr. Thomas Stauder, Managing...
weiterlesen

 Mo., 29. Juni 2026

"AI Meets HR Processes" – A Look Inside the PIA Lab at the University of Duisburg-Essen

On June 23, 2026, the Process Innovation and Automation Lab (PIA Lab) at the University of Duisburg-Essen opened its doors as part of the Essen Science Summer 2026. Under the title "AI Meets HR Processes: A Hands-On Look Into the...
weiterlesen

 Fr., 12. Juni 2026

DESRIST 2026 in Münster: Two Papers Presented by Our Team

The teams of the University of Duisburg-Essen and University of Applied Sciences Südwestfalen at DESRIST 2026
From 8 to 10 June 2026, the 21st International Conference on Design Science Research in Information Systems and Technology (DESRIST 2026) took place in Münster, chaired by Prof. Jan vom Brocke. Under the theme "Design for Better...
weiterlesen

 Mi., 15. Apr. 2026

Open PhD Position

We are looking for a new team member!
weiterlesen

 Fr., 27. März 2026

Interview published: AI-Powered HR Platform at Siemens Energy

Ralf Plattfaut and Ali Ergün interviewed Siemens Energy's Marc Muntermann and Caroline Baethge on their AI-Powered HR Platform. The interview can be read open access in Business & Information Systems Engineering.
weiterlesen