Information Systems and Transformation Management

Our Mission

Information Technology is transforming vast areas of our daily lives. New technologies are fundamentally changing the way organizations work. Research over the last decades has shown: on the journey of digital transformation, "technology itself is only part of the complex puzzle that must be solved for organizations to remain competitive in a digital world" (Vial, 2019).

In our group, we explore the interplay of digital technologies and transformation, keeping a holistic view of organizations, ranging from processes to business models and management styles. Here, we take a strong information systems perspective focusing on the socio-technical interplay of humans and technology. Through practice-oriented research, we aim to identify, develop, and generate direct benefits for society, organizations, and individuals. Overarching, we examine questions on three (mutually interacting) levels:

  • Guide the organization: How can digital transformation be managed to leverage technologies for innovation and competitive advantage?
  • Guide the process: How can automation and analytics technology be deployed to enhance and optimize business processes?
  • Guide the technology: How can (lightweight) technology be leveraged to optimize value for the organization?

Led by Ralf Plattfaut, we are an interdisciplinary team of information systems, management, and behavioral scientists committed to pushing the boundaries of academic research, teaching, and business collaboration.

 

Latest News of the Chair

 Do., 23. Apr. 2026

New PIA Lab Platform Offers Free Digital Tools for Students

The Process Innovation and Automation Lab (PIA Lab) has launched a new platform that gives students free access to a range of digital tools and practice-oriented content. Hosted on a local university server, the platform includes...
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 Do., 23. Apr. 2026

Girls Day 2026 at the PIA Lab

Introducing young people to the world of technology early on is one of the most effective ways to inspire the next generation of digital thinkers. Providing hands-on experiences where abstract concepts become tangible is key to...
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 Mi., 15. Apr. 2026

Open PhD Position

We are looking for a new team member!
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 Fr., 27. März 2026

Interview published: AI-Powered HR Platform at Siemens Energy

Ralf Plattfaut and Ali Ergün interviewed Siemens Energy's Marc Muntermann and Caroline Baethge on their AI-Powered HR Platform. The interview can be read open access in Business & Information Systems Engineering.
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 Do., 19. März 2026

Keynote on "AI-based process automation" @ vE&K Praxisforum KI 2026

Being invited as a keynote speaker, Prof. Dr. Ralf Plattfaut represented the state of research on AI and business processes as well as the implications of AI on organizational dimensions. Giving insight into the development of AI...
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 Di., 17. März 2026

New Student Projects for the Summer Semester 2026

Digital transformation, artificial intelligence, and data-driven organizations continue to shape how companies design and manage their processes. In this context, project-based learning provides an important link between academic...
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