Information Systems and Transformation Management

Our Mission

Information Technology is transforming vast areas of our daily lives. New technologies are fundamentally changing the way organizations work. Research over the last decades has shown: on the journey of digital transformation, "technology itself is only part of the complex puzzle that must be solved for organizations to remain competitive in a digital world" (Vial, 2019).

In our group, we explore the interplay of digital technologies and transformation, keeping a holistic view of organizations, ranging from processes to business models and management styles. Here, we take a strong information systems perspective focusing on the socio-technical interplay of humans and technology. Through practice-oriented research, we aim to identify, develop, and generate direct benefits for society, organizations, and individuals. Overarching, we examine questions on three (mutually interacting) levels:

  • Guide the organization: How can digital transformation be managed to leverage technologies for innovation and competitive advantage?
  • Guide the process: How can automation and analytics technology be deployed to enhance and optimize business processes?
  • Guide the technology: How can (lightweight) technology be leveraged to optimize value for the organization?

Led by Ralf Plattfaut, we are an interdisciplinary team of information systems, management, and behavioral scientists committed to pushing the boundaries of academic research, teaching, and business collaboration.

 

Latest News of the Chair

 Di., 25. Aug. 2026

Paper published: Citizen Development as Boundary Spanning in the Agile-Digital Transformation

In a case study of a German statutory health insurance organization, we (Ralf Plattfaut, Carolin Vollenberg, Ali Ergün, and Ronja Rieger) show how Collaborative Citizen Developer Teams act as boundary spanners and low-code/no-code...
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 Fr., 24. Juli 2026

Paper published: Exploring Human Trust in Software Robots for Robotic Process Automation

Ralf Plattfaut was part of a large author group that published a paper on trust in software robots. The paper originated at the Dagstuhl-Seminar 24292 and can be read open access in Business & Information Systems Engineering.
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 Mi., 15. Apr. 2026

Open PhD Position

We are looking for a new team member!
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 Fr., 27. März 2026

Interview published: AI-Powered HR Platform at Siemens Energy

Ralf Plattfaut and Ali Ergün interviewed Siemens Energy's Marc Muntermann and Caroline Baethge on their AI-Powered HR Platform. The interview can be read open access in Business & Information Systems Engineering.
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 Fr., 31. Okt. 2025

Tag der Informatik 2025

Erfolgreiche Beteiligung der Arbeitsgruppe am Tag der Informatik der Fakultät für Informatik
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 Di., 28. Okt. 2025

New Paper Published: BPM as a Continuous Enabler for Digital Innovation

Ralf Plattfaut published a new article with Thomas Grisold (WU Vienna University of Economics and Business) on BPM as an enabler of digital innovation.
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