Information Systems and Transformation Management

Our Mission

Information Technology is transforming vast areas of our daily lives. New technologies are fundamentally changing the way organizations work. Research over the last decades has shown: on the journey of digital transformation, "technology itself is only part of the complex puzzle that must be solved for organizations to remain competitive in a digital world" (Vial, 2019).

In our group, we explore the interplay of digital technologies and transformation, keeping a holistic view of organizations, ranging from processes to business models and management styles. Here, we take a strong information systems perspective focusing on the socio-technical interplay of humans and technology. Through practice-oriented research, we aim to identify, develop, and generate direct benefits for society, organizations, and individuals. Overarching, we examine questions on three (mutually interacting) levels:

  • Guide the organization: How can digital transformation be managed to leverage technologies for innovation and competitive advantage?
  • Guide the process: How can automation and analytics technology be deployed to enhance and optimize business processes?
  • Guide the technology: How can (lightweight) technology be leveraged to optimize value for the organization?

Led by Ralf Plattfaut, we are an interdisciplinary team of information systems, management, and behavioral scientists committed to pushing the boundaries of academic research, teaching, and business collaboration.

Latest News of the Chair

 Thu, 05. Sep. 2024   Ergün, Ali

New Conference Papers: Designing the Organizational Reuse Environment AND Human Friendly Automation

The TM group presents two papers at the BPM Conference in Krakow - One on low-code reuse and one on human friendly automation.
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 Thu, 15. Aug. 2024   Plattfaut, Ralf

After Exam BBQ

Today, the Fachschaft organized an After Exam Barbeque. We took the opportunity and discussed current topics with students and presented our research project KEBAP. A big thank you to the Fachschaft that organized this event...
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 Wed, 19. Jun. 2024   Plattfaut, Ralf

New paper published: Decolonizing IT governance in international non-governmental organisations

We have published a new paper on decolonization efforts in IT governance. Taking a critical perspective, we develop design principles for the decolonization of IT governance. The article is available open access in the Information...

 Thu, 16. May. 2024   Plattfaut, Ralf

Talk at the items-Forum 2024

Process Mining can act as a catalyst for the digital transformation of utility companies. Ralf Plattfaut gave a talk on this topic at the 2024 items-Forum in Münster.
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 Fri, 08. Mar. 2024   Plattfaut, Ralf

New paper published: Structural power imbalances in global organisations

We have published a new paper on structural power imbalances in global organizations. In the article, we take a critical perspective on IT governance in NGOs and discuss the need for a more emancipatory IT governance. The article...

 Thu, 18. Jan. 2024   Plattfaut, Ralf

New paper published: Teleworking antecedents: an exploration into availability bias as an impediment

We have published a new paper on teleworking antecedents. We especially discuss the role of availability bias as an impediment. The article is available open access.