Information Systems and Transformation Management

Our Mission

Information Technology is transforming vast areas of our daily lives. New technologies are fundamentally changing the way organizations work. Research over the last decades has shown: on the journey of digital transformation, "technology itself is only part of the complex puzzle that must be solved for organizations to remain competitive in a digital world" (Vial, 2019).

In our group, we explore the interplay of digital technologies and transformation, keeping a holistic view of organizations, ranging from processes to business models and management styles. Here, we take a strong information systems perspective focusing on the socio-technical interplay of humans and technology. Through practice-oriented research, we aim to identify, develop, and generate direct benefits for society, organizations, and individuals. Overarching, we examine questions on three (mutually interacting) levels:

  • Guide the organization: How can digital transformation be managed to leverage technologies for innovation and competitive advantage?
  • Guide the process: How can automation and analytics technology be deployed to enhance and optimize business processes?
  • Guide the technology: How can (lightweight) technology be leveraged to optimize value for the organization?

Led by Ralf Plattfaut, we are an interdisciplinary team of information systems, management, and behavioral scientists committed to pushing the boundaries of academic research, teaching, and business collaboration.

 

Latest News of the Chair

 Thu, 06. Mar 2025   Rieger, Ronja

Bachelor-Project for Summer Term is open for applications

Applications for our Bachelor project in the summer semester are now open. This semester we are offering a project on the implementation of robotic process automation in a small/medium-sized company. If you are interested, please...
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 Tue, 21. Jan 2025   Ergün, Ali

"From the life of an Agile Coach" - Guest Lecture

"Getting in the shoes of an agile coach"On Jan 20th, students of Agile Project Management course stepped in the shoes of an agile coach and elaborated on real situations and challenges of implementing agility in practice. Holger...
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 Thu, 14. Nov 2024   Plattfaut, Ralf

New Paper Published: Impulses from the RPA Panel at BPM 2023

In 2023, we conducted a panel on the future of Robotic Process Automation at the BPM Conference. The related report is now published in Process Science.
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 Wed, 19. Jun 2024   Plattfaut, Ralf

New paper published: Decolonizing IT governance in international non-governmental organisations

We have published a new paper on decolonization efforts in IT governance. Taking a critical perspective, we develop design principles for the decolonization of IT governance. The article is available open access in the Information...
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 Thu, 16. May 2024   Plattfaut, Ralf

Talk at the items-Forum 2024

Process Mining can act as a catalyst for the digital transformation of utility companies. Ralf Plattfaut gave a talk on this topic at the 2024 items-Forum in Münster.
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 Fri, 08. Mar 2024   Plattfaut, Ralf

New paper published: Structural power imbalances in global organisations

We have published a new paper on structural power imbalances in global organizations. In the article, we take a critical perspective on IT governance in NGOs and discuss the need for a more emancipatory IT governance. The article...
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