This year, our group is involved in two articles that are presented at the prestigious Hawaii International Conference on System Sciences (HICSS).

In the article “Citizen Developers at Work: Roles, Activities, and Interfaces in Low-Code/No-Code Development”, Marlon Kampmann and colleagues report on a qualitative study with 21 experts and derive detailed insights into the roles, activities, and interfaces of low-code citizen developers.

In the article “The BI Trap – A Tripping Risk on the Way to the Successful Use of Process Mining”, Martina Navratilova and colleagues report on insights from several companies and conceptualize a Business Intelligence trap. The authors found that companies that implement process mining often stagnate in the early stages of application development and are therefore unable to generate sustainable value. Actual process optimizations are carried out manually or not implemented at all. As such, these organizations are doing business intelligence without realizing the full potential of process mining.

Both articles are available open access.