Type of Publication: Article in Collected Edition

Human Friendly Automation: A Literature Review on the Role of the Human Factor in AI-Driven Business Process Automation

Author(s):

Baer, Manfred; Plattfaut, Ralf

Editor:

Marrella, Andrea; Resinas, Manuel; Jans, Mieke; Rosemann, Michael

Title of Anthology:

Business Process Management Forum

pages:

287-301

Publisher:

Springer Nature Switzerland

Location(s):

Cham

Publication Date:

2024

ISBN:

978-3-031-70417-8

Digital Object Identifier (DOI):

doi:10.1007/978-3-031-70418-5_17

Citation:

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