Bio:

Peter A. François is a research associate primarily engaged in the project "Construction and Evaluation of Reference Models and Components for AI-supported Process Automation" (“Konstruktion und Evaluation von Referenzmodellen und –bausteinenzur KI-gestützten Automatisierung von Prozessen“). His research focuses on business process management, the reuse of low-code programming, and citizen developers. He has practical experience in IT project management and digitalization initiatives. In addition, he taught process management and automation and conducted practical training and coaching in digitalization on practitioner and management levels.

Curriculum Vitae:

Academic Background

• 2019 to 2021: M. Sc. in Business Informatics at Fachhochschule Dortmund
• 2015 to 2016: B. Eng. in Engineering Management with IT at Staffordshire University
• 2014 to 2019: B. Sc in International Studies of Business Administration and Computer Science at Fachhochschule Südwestfalen

Work Experience

• Since Jan 2022: Research associate at South Westphalia University of Applied Sciences
• Aug 2020 to Feb 2021: Intern & Master´s student in the department of "Informations- und Verbreitungssysteme“ at NDR
• May 2018 to Feb 2019: Intern & Bachelor´s student in the department of Digital Transformation at DB Regio AG

Fields of Research:

• Business Process Management,

• Reuse of low-code programming

• Citizen developers

• Cognitive biases

• Lock-in effects

Publications:

• Francois, Peter A.; Plattfaut, Ralf: Designing the Organizational Reuse Environment - Enabling Citizen Developers to Reuse Process Automation Artifacts. In: Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krcal, Michal; Malinova Mandelburger, Monika; Polancic, Gregor; Tomicic-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Ed.): Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum. Springer Nature Switzerland, Cham 2024, p. 138-153. doi:10.1007/978-3-031-70445-1_9CitationDetails
• Kampmann, Marlon; François, Peter Alois; Plattfaut, Ralf; Coners, André: Building BPM Capabilities to Foster Process Automation Initiatives Through Inter-Organizational Training. In: Projektmanagement und Vorgehensmodelle 2024 - Neues Arbeiten in Projekten – Teamarbeit neu interpretiert. Gesellschaft für Informatik e.V., 2024. CitationDetails
• François, Peter A.; Kampmann, Marlon; Plattfaut, Ralf; Coners, André: Systematically embedding automation reuse in business process management projects. In: Projektmanagement und Vorgehensmodelle 2023 - Nachhaltige IT-Projekte. Gesellschaft für Informatik e.V, 2023. CitationDetails
• François, Peter A.; Plattfaut, Ralf: The Reuse of Business Process Automation Artefacts. In: Proceedings of the INFORMATIK 2023. 2023. CitationDetails
• François, Peter A.; Borghoff, Vincent; Plattfaut, Ralf; Janiesch, Christian: Why Companies Use RPA: A Critical Reflection of Goals. In: Di Ciccio, Claudio; Dijkman, Remco; Del Río Ortega, Adela; Rinderle-Ma, Stefanie (Ed.): Business Process Management. Springer International Publishing, Cham 2022, p. 399-417. doi:10.1007/978-3-031-16103-226CitationDetails